Shipping policy

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 1–2 business days after payment is confirmed. Orders are not shipped on Sundays or public holidays.

If we are experiencing a high volume of orders, processing may take slightly longer. In such cases, we will do our best to keep you informed.

Shipping Time

Estimated delivery time depends on your location.

  • Metro cities: 3–5 business days

  • Other cities and towns: 5–8 business days

  • Remote areas: 7–10 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other factors beyond our control.

Shipping Charges

Shipping charges will be shown at checkout, unless a free shipping offer is active on the store.

You can also use this line if you want a simpler offer:

We offer free shipping on all prepaid orders across India.

Order Tracking

Once your order is shipped, you will receive a confirmation message or email with tracking details so you can monitor your delivery status.

Delivery Delays

While we aim to deliver all orders within the estimated timeline, unexpected delays may happen due to courier issues or regional service disruptions. We appreciate your patience and understanding.

Incorrect Address

Please make sure your shipping address and phone number are correct at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

Damaged Package

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the package and product. We will review the issue and assist you as quickly as possible.

Lost or Undelivered Orders

If your tracking shows delivered but you have not received your package, or if your order appears lost in transit, please contact us and we will help you check with the courier.

Contact Us

For shipping-related questions, please contact us at: support@wellifygoods.in

Email: support@wellifygoods.in
Support Hours: Monday to Friday, 10 AM – 6 PM